February 28, 2024

In this section, you’ll find vital information regarding Safety; Diversity, Equity & Inclusion at Pearson; Accessibility; and Wellness. Make sure to click through to see this newsletter’s important updates now!

Safety Spotlight

Proactive Reporting: Help Keep Toronto Pearson Safe!

Everyone working at Toronto Pearson plays an important role in creating a safe airport for our passengers and our airport community.

Reporting safety incidents provides information that allows us to implement preventative measures and corrective actions to avoid potential injuries. Anything that requires immediate action should be called into the Airport Operations lines in real time. Here is how you can report safety incidents and more, to proactively keep Toronto Pearson safe:

**Non-emergency situations 416-776-3055**
Wet or slippery surfaces
Cleaning or garbage removal
Facility maintenance issues
Property damage
**Emergency situations 416-776-3033 (Do not call 911)**
Medical emergencies
Life threatening situations
Fire
**Security Concerns 416-776-7381**
Unattended items
Unsecured gates/doors
Piggybacking

Did you know?
Emergency call boxes are available in the covered car parks and outdoor parking lots. When in an outdoor lot, if assistance is required, the call boxes are on the parking equipment at the entry/exit gates and the Pay on Foot Machines.

Proactive Safety concerns that don’t require immediate action can be emailed to safety@gtaa.com, or fill out this Reporting Form.

Click here to see our non-punitive policy.

DEI @ Pearson

Black History Month at Toronto Pearson

This February, in partnership with the City of Toronto, join us for our captivating lineup of four YYZ Live performances, each one a celebration of Black artists' talent. Expect more than just a performance; get ready for a meaningful cultural experience that highlights diversity and sparks creativity. Featuring a diverse range of genres, from the soulful melodies of R&B to the energizing beats of Pop. For further details about the artists and to view the full schedule, please click here.

Accessible Airport

World Hearing Day – March 3, 2024

Did you know we have the capability to support travellers using both American and British sign language? Thanks to the LanguageLine application, which is available at all information counters across YYZ, this is just one of the many ways we're equipped to offer a more welcoming and supportive environment for all passengers!

Wellness

Pink Shirt Day: Raising awareness about bullying

Today, we recognize Pink Shirt Day, also known as Anti-Bullying Day, to raise awareness about bullying in schools, workplaces, homes, and online. This initiative started in Canada in 2007, when 12th-grade students in Cambridge, Nova Scotia, bought and distributed 50 pink shirts after a fellow student was bullied for wearing a pink shirt. Since then, 180 countries worldwide have shown their support on Pink Shirt Day each year.

Bullying has a detrimental impact on people's health and well-being, which makes it important to take a stand against it. By practicing kindness and acceptance, we can create safer and more inclusive environments for everyone.

For information on how to recognize and prevent bullying, and to learn about bullying prevention programs, click here.

Suggestion Box

Have an idea for how we can improve the employee experience at Toronto Pearson? Email us at info@iamtorontopearson.com

Is there an escalator or people mover not working? Does a bathroom need cleaning? Contact Toronto Pearson’s Non-Emergency Line at 416-776-3055 for all non-emergent reports.

The Layover